Frequently Asked Questions
Everything you need to know about your Solovair heritage footwear.
Where are Solovair boots and shoes manufactured?
All NPS Solovair footwear is handcrafted at our factory in Wollaston, Northamptonshire, England, maintaining the traditional 'Made in England' heritage since 1881.
How do I choose the correct size for my Solovair boots?
Solovair footwear often runs slightly larger than standard sizing. We recommend consulting our detailed size guide and measuring your foot length to ensure the best fit before purchasing.
What is the difference between Solovair and other air-cushioned brands?
Solovair utilizes the original 'Soft Sole Suspension' technology. Unlike mass-produced competitors, we continue to use traditional Goodyear welted construction and premium leathers for superior durability and comfort.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear welted, the soles can be replaced. We offer a professional resoling service at our Northamptonshire factory to extend the life of your favorite pair.
What is your return policy for international orders?
We offer a 30-day return window for unworn items in their original packaging. Please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
How should I care for my leather footwear?
To maintain the longevity of your boots, we recommend cleaning them with a damp cloth, using a high-quality leather conditioner or wax polish, and avoiding direct heat sources when drying.